Managed application · Sales & Customer Service
Shared inbox assistant
Sort incoming emails, identify what needs attention and prepare replies for review.
Tailor your packageWorkflow walkthroughIllustrative example
An incoming request
A shared mailbox receives a product enquiry.
Choose Process to follow the workflowThe package
Teams sharing a sales, operations or customer-service mailbox.
- Agreed email categories and routing
- Draft replies using approved material
- A queue of messages needing a decision
What to bring
- Your email provider
- Examples of typical incoming requests
- Approved reply material
Scope & handover
The standard scope prepares and routes work. Automatic sending, mailbox access and connected actions are agreed explicitly.
The proposal confirms delivery, review responsibilities and the handover format. Based in Dubai, working with businesses across the UAE.
From enquiry to handover
Confirm the fit
Review your requirements, source material and existing systems.
Agree the scope
Confirm deliverables, responsibilities, pricing and the review process.
Configure & review
Check the work against the agreed requirements before handover.
Before you begin
The package can be tailored around categories and priorities, reply style and templates, approval and routing rules. The written proposal confirms the supported options and any additional work.
The standard scope prepares and routes work. Automatic sending, mailbox access and connected actions are agreed explicitly.
Share your requirements for an itemized quote. The proposal confirms setup or production fees, any recurring and usage costs, included revisions or changes, support and the delivery schedule. You approve those terms before work starts.