AI chatbots

Website and internal assistants that answer questions using your approved content. The work includes organising the information, designing the conversations, and providing a route to a person when needed.

Discuss AI chatbots
Website assistantKnowledge workflow
Visitor

Can you help us with a product launch?

Approved source: Services
Assistant

AI Wizard produces campaign images, video and websites. What do you need for the launch?

Browse services
Questions outside the source go to a person.

Useful answers from approved information.

The first task is organising the information the assistant is allowed to use. I review the source material, identify gaps and define the questions it should handle and those it should pass to a person.

Conversation design covers the opening, follow-up questions, references and the handoff. The assistant is tested against real examples and difficult questions. We also agree how its source information will be maintained after launch.

Based in Dubai, working with businesses across the UAE. Get in touch to discuss your project.

Where this can help

  • Answer service questions from your website content.
  • Help staff find information in approved internal documents.
  • Collect the information needed before passing an enquiry to your team.

What to bring to the brief

Provide your FAQs, service information or internal documents, together with example questions. Identify which sources are current and who can approve the final answers.

Questions about AI chatbots