Managed application · Sales & Customer Service
Phone receptionist
Handle incoming calls, take messages and route enquiries using your business information and call rules.
Tailor your packageWorkflow walkthroughIllustrative example
An incoming business call
A caller asks to speak to someone about a service.
Choose Process to follow the workflowThe package
Businesses that need a consistent first response to inbound calls.
- An agreed inbound call script
- Message capture and routing
- A call summary for follow-up
What to bring
- Business details and approved answers
- Your phone provider and routing needs
- The team responsible for follow-up
Scope & handover
Local number support, call handling, recording preferences and telephony costs are checked before the proposal. Emergency and specialist advice are outside the standard script.
The proposal confirms delivery, review responsibilities and the handover format. Based in Dubai, working with businesses across the UAE.
From enquiry to handover
Confirm the fit
Review your requirements, source material and existing systems.
Agree the scope
Confirm deliverables, responsibilities, pricing and the review process.
Configure & review
Check the work against the agreed requirements before handover.
Before you begin
The package can be tailored around greeting and voice, business hours and destinations, qualification and escalation questions. The written proposal confirms the supported options and any additional work.
Local number support, call handling, recording preferences and telephony costs are checked before the proposal. Emergency and specialist advice are outside the standard script.
Share your requirements for an itemized quote. The proposal confirms setup or production fees, any recurring and usage costs, included revisions or changes, support and the delivery schedule. You approve those terms before work starts.